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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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April Flick

October 30, 2026

5 out of 5 rating by April Flick
"Called and spoke with them. They are all very pleasant and easy to deal with. They told me to get an estimate and once I took them the estimate the check was written right then and there and was able to take it to the shop to be repaired. There was no waiting or going back and forth."
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Erica Dennis

October 26, 2026

5 out of 5 rating by Erica Dennis
"Jeff was wonderful to work with. He went above and beyond to make sure I have what I need for my home and vehicle with the best pricing Ive found!"
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Randy

October 25, 2026

5 out of 5 rating by Randy
"I've been with Jeff a number of years and he and his staff have always been professional and treat us like they have our best interest in mind. I would absolutely refer Jeff to anyone looking for insurance."
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sarafry34

October 25, 2026

5 out of 5 rating by sarafry34
"Jeff and his staff have always been very professional and have taken their time with any questions or claims that we have had."
We responded:
"We're happy to work for yourself and Randy - Thank You for the kind review Sara."
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Richard Russell

October 11, 2026

5 out of 5 rating by Richard Russell
"Helped me right away. Right here in city Lockport."
We responded:
"Glad we could help Richard - welcome to State Farm"
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Miss Understood1210

October 9, 2026

5 out of 5 rating by Miss Understood1210
"Friendly & professional. Jeff & Tracey have been taking care of all my insurance needs for over 20 years. Always patient in explaining things when they might not make sense. Communication couldn't be any better! Highly recommend!!!"
We responded:
"Thank You for your review - much appreciated!!"
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Patrick Reilly

September 23, 2026

5 out of 5 rating by Patrick Reilly
"I've used Jeff for 25 years. Absolutely excellent!"
We responded:
"Thanks for the kind words Patrick!"
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judith dawson

September 3, 2026

5 out of 5 rating by judith dawson
"Jeff has handled my homeowners and auto insurance for many years. He answers questions, returns phone calls almost immediately. His staff, likewise, is responsive. Whenever I have had a question Jeff and his staff have known exactly I am, and their advice has been personalized. I would not trust anyone else with my insurance needs."
We responded:
"Thank You, Judith - always my pleasure to service your business. Jeff
"
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Paul fatv

August 24, 2026

5 out of 5 rating by Paul fatv
"Extremely professional and very quick to respond to my issue definitely highly recommend using this broker for insurance."
We responded:
"Always happy to help Paul. Thanks for being with us!"
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Laverne Thomas

August 19, 2026

5 out of 5 rating by Laverne Thomas
"Jeff helped me with changing my registration and plates. He is very good with knowing what I have to do. Made it very easy."
We responded:
"Welcome to our agency Laverne. Nice to meet you - look forward to working with you."
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Wendy Buetiger

August 15, 2026

5 out of 5 rating by Wendy Buetiger
"Addressed our repairs immediately with very short turnaround time. Thanks Jeff!"
We responded:
"Thanks Wendy - it is my pleasure to work for you!"
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Dan Mancuso

August 13, 2026

5 out of 5 rating by Dan Mancuso
"Jeff and his staff are wonderfull to work with.
Easy to conatact and they get our claims taken care of"
We responded:
"Thanks for the review Dan. Appreciate your family insuring with us!"
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Carl Batt

August 6, 2026

5 out of 5 rating by Carl Batt
"The process was seamless and the job was excellent"
We responded:
"glad that went smoothly Carl - thanks for the review"
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J. Syracuse

August 6, 2026

5 out of 5 rating by J. Syracuse
"Jeff always provides prompt, courteous service, and it's truly appreciated. His staff is consistently friendly, helpful, and efficient, making every interaction a positive experience."
We responded:
"It's our pleasure to work for you Joseph - thank you for the review!"
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Amy Rath

August 6, 2026

5 out of 5 rating by Amy Rath
"Jeff has been an incredible asset to me and my family. He makes everything easy"
We responded:
"Thank You for the kind review Amy. We enjoy working for you and your family!"
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Chanel Riggs

August 5, 2026

5 out of 5 rating by Chanel Riggs
"Been with Jeff for years always helps me out when needed!"
We responded:
"Thank You for being a client of my agency Chanel - appreciated!"
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Laura Sargent

July 21, 2026

5 out of 5 rating by Laura Sargent
"Been with Jeff for years love his attention to details and his eagerness to help in anyway. Tracey also is a great help anytime you need. Thanks guys"
We responded:
"Thank You Laura its my pleasure to work for you. Enjoy your new home!!"
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Chevon Mason

July 13, 2026

5 out of 5 rating by Chevon Mason
"Jeff is an amazing agent. Very attentive and every question or request that I have had has always been taken care of in the same day. When you are unable to call, you can always text or email which I love. Plus he is always looking for discounts and ways for you to save. I would definitely recommend Jeff at State Farm (Davison Rd) for all of your insurance needs."
We responded:
"Thank You Chevon....I enjoy working for you. Appreciate the review!!"
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Donna Lehner

July 7, 2026

5 out of 5 rating by Donna Lehner
"Any problem I have had, Jeff has been more than happy to help. The claims I have had to make have been resolved completely and quickly."
We responded:
"Thank You Donna - appreciate the review. I've enjoyed working with you all these years!"
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Barbara Maund

July 7, 2026

5 out of 5 rating by Barbara Maund
"Jeff and his staff are amazing .. very helpful with question when needed .im very satisfied with his agency for more than 10+ years .."
We responded:
"Tracy and I appreciate you insuring with us Barbara...thank you!!"
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MICHELLE M. KIAH

July 6, 2026

5 out of 5 rating by MICHELLE M. KIAH
"Jeff guided me through the entire process from my initial call of hitting a deer through receiving my check for my totaled vehicle. If I had any questions he answered them on the spot. State Farms claims was quick and kept things moving until the claim was paid and closed. I feel my claim payment was more than a fair amount. Thank you."
We responded:
"Thank You for the kind words Michelle - it is my pleasure to work for you. Jeff"
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Matthew Kaczmarek

June 6, 2026

5 out of 5 rating by Matthew Kaczmarek
"Very knowledgeable staff. Fantastic service."
We responded:
"Thanks Matthew. Appreciate the review."
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Katherine Quinn

May 29, 2026

5 out of 5 rating by Katherine Quinn
"We have had a fantastic experience working with Jeffrey Scherrer’s State Farm agency. They provide excellent, efficient service and genuinely care about their clients, making the entire insurance process smooth and straightforward. They are always professional, quick to respond, and incredibly helpful whenever we have questions about my coverage. I highly recommend them to anyone looking for reliable insurance services and true peace of mind!""
We responded:
"Thank You - much appreciated!!"
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Debbie Bielak

April 22, 2026

5 out of 5 rating by Debbie Bielak
"Thanks for all your help! Pleased with the out come!!"
We responded:
"Thank You Debbie. I enjoy working for yourself and Anthony. Appreciate the review."
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Stephanie Churchill

April 8, 2026

5 out of 5 rating by Stephanie Churchill
"Jeff and Tracy are AMAZING!! I can’t tell you how wonderful these two are and they make me pleased to stay with them."
We responded:
"Thanks for the kind words Stephanie. We're glad you're with us!"