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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Patrick Bielecki

July 11, 2024

5  out of  5
rating by Patrick Bielecki
"Was able to change home owners insurance in a couple of hours."
We responded:
"Looking forward to working you Patrick. Thank You"
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sebastian case

July 3, 2024

5  out of  5
rating by sebastian case
"A great choice for all your insurance needs."
We responded:
"Thanks for the review Sebastian - been my pleasure to work for you all these years"
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Miss Understood1210

March 23, 2024

5  out of  5
rating by Miss Understood1210
"Friendly & professional"
We responded:
"Thank You for your review - much appreciated!!"
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Rusty T

October 6, 2023

5  out of  5
rating by Rusty T
"Greeted with welcoming kindness as soon as I stepped through the door, and immediately felt as though I was amongst family who i could trust without a wavering doubt. The visit was decisive, and he explained how to continue in the transfer the rest of my S F from New Hampshire down here to NY. W which I have been working on for 2 weeks. Looking forward to a long relationship with Jeff at SF here in WNY."
We responded:
"Thanks for the review Russell - looking forward to helping you and your son. Jeff"
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Beth Grimes (Queen B.)

August 1, 2023

5  out of  5
rating by Beth Grimes (Queen B.)
"Jeff is a great insurance agent. Always answers all my questions. Highly recommend."
We responded:
"Thank You for the kind words Beth - my pleasure to work for you!"
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jandj wetwo

March 27, 2022

5  out of  5
rating by jandj wetwo
"Rapid processing of claim and payment."
We responded:
"Much appreciated. Thank You!"
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judith dawson

March 6, 2022

5  out of  5
rating by judith dawson
"Always professional, very knowledgeable and informative, easy to talk to - I would highly recommend this office."
We responded:
"Thank You Judith - always happy to work with you"
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Chester Nance

October 23, 2021

4  out of  5
rating by Chester Nance
"Only office that was really opened on the weekend, kinda far but still helped me get right"
We responded:
"Thank You Cee - glad we could help!"
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incircles1975

June 11, 2021

5  out of  5
rating by incircles1975
"Insurance companies and insurance agents tend to be judged unfairly. I know I have been guilty of that. Let me just say that my family went through a rough patch and Jeff Scherrer went over and above to assist me and I could not be more grateful. He truly cares. Tracy is always friendly and attentive when I call and I never have to worry about follow-through. This is genuine hometown treatment and I cannot imagine dealing with anyone else. Just a great company. THANK YOU! Joe Cassenti Lockport, NY"
We responded:
"Thank You Joseph & Sarah - you're the best. Jeff"
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Susan Finney

January 16, 2021

5  out of  5
rating by Susan Finney
"We have been with Jeff for years and he has always been on top of things for us!"
We responded:
"Thank You Susan & Parker - my pleasure to work for you!"
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Christopher Cellini

December 10, 2020

5  out of  5
rating by Christopher Cellini
"Jeff did a great job"
We responded:
"Thank You Chris - enjoyed working with you"
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Scott Hassan

October 14, 2020

5  out of  5
rating by Scott Hassan
"Great place for all my personal insurance needs"
We responded:
"Thank You Scott - pleasure to work for you!"
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Roger Thompson

August 27, 2020

5  out of  5
rating by Roger Thompson
"Very personable."
We responded:
"Thank You Roger - it has been my pleasure!"
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Karenina Walker

January 16, 2020

4  out of  5
rating by Karenina Walker
"Awesome 💯%"
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David Smith

January 9, 2020

5  out of  5
rating by David Smith
"No problems.."
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J (Jinxy J 420)

March 16, 2019

5  out of  5
rating by J (Jinxy J 420)
"Jeff and Tracy are such great people and they truly care about their clients."
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Judy Krueger

August 3, 2018

5  out of  5
rating by Judy Krueger
"Excellent service, returns phone calls, answers questions, knowledgeable with knowledgeable staff, EXCEPTIONAL service to his State Farm customers. Deserves the highest rating."